Call us today: 01384 671 214

Local Support Team,

Holloway Chambers Priory Street, Dudley, DY1 1HA

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Awarded by Dudley Council

01 October 2014

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Why join us?.... 

...Because being local matters

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FAQ

Payroll Services

What is Direct Payment Support?

Who can get a Direct Payment / Personal Budget?

What is Direct Payment How can I access Direct Payments / Personal Budgets?

How will I get the money?

Will I have to keep any financial records?

How can I use the money?

Will Direct Payments affect my benefits?

Can I get help if I want to use Direct  Payments / Personal Budgets?

Can Local Support Team manage the account if I am not able to?

Who can be my Personal Assistant / Carer?

I need to recruit a Personal Assistant, what’s the process?

What is Discrimination?

How do I manage my staff ?

What happens if I have a problem with a member of my staff?

Do I need to know anything about Employment Legislation?

Do I have to offer my staff training?

Health and Safety. What is a Risk Assessment?

What is Employers’ Liability Insurance?

Should I get my staff DBS checked?

How do I pay my Personal Assistant / Carer?

What about holiday entitlement?

What happens if my  Personal Assistant is sick?

What do I do if my PA becomes pregnant?

Can my PA claim expenses?

Is there any information I can give my PA?

How can I find out more?

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Here are some questions that we are frequently asked about Direct Payments / Personal Budgets